19351 West Washington Street • Grayslake, IL   60030

©2019 by James Lumber Center

HOUSE POLICIES

Backstage Access

Access to all backstage, catwalk and tech booth areas is limited to authorized personnel only. Violators will be promptly escorted from the building.

 

Photographs, Video and Audio Recordings

Flash or still photographs, audio and/or video recording are strictly prohibited.

Electronic Equipment

The use of any electronic device is strictly prohibited within any performance area.

Please silence all equipment before entering the theatres.

 

Smoking

The College of Lake County is a smoke-free campus.

Late Arrivals

Theatre doors open approximately 30 minutes prior to each performance. Latecomers will be asked to wait in the lobby to be seated by an usher. Late seating is at the discretion of the James Lumber Center management.

 

Early Departures

If you must leave early from a performance, we ask that you do so at the end of an act or song. Re-admittance will be at the direction of the James Lumber Center management.

Children

Children are welcome to attend age-appropriate programming at the James Lumber Center. We ask for your cooperation in removing crying or disruptive children from the audience. All children must have a ticket to enter the theatre.

Information & Questions

Please contact the JLC Box Office at (847) 543-2300.

ACCESSIBILITY

The James Lumber Center for the Performing Arts is ADA compliant. Our staff is fully committed to making the venue accessible for all patrons.

 

Individuals who need special assistance should notify the JLC Box Office at (847) 543-2300, option 5, at least two weeks in advance.

For Americans with Disabilities Act accommodations, call (847) 543-2474 (voice) or (847) 223-0134 (TTY).

JLC services include:

  • Accessible wheelchair accessibility to all theatres, restrooms and drinking fountains

  • Assistive listening devices and Braille signage

  • Elevators

  • Handicap parking

  • Electric doors can be opened by a button