Plan Your Visit to the JLC
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Plan Your Visit to the JLC

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Electronic Equipment

​​Please silence all equipment before entering the theatres and be courteous when using electronic equipment within any performance area. 

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Photographs, Video and Audio Recordings

​Still photographs, audio and/or video recording are at the discretion of each performer. We ask that you turn off your flash while in the theatre.

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Late Arrivals

​Theatre doors open approximately 30 minutes prior to each performance. Latecomers may be asked to wait in the lobby to be seated by an usher. 

 

Early Departures 

​If you must leave early from a performance, we ask that you do so at the end of an act or song.

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Refreshments

The concessions stand offers a variety of chips, candy, beer, wine and additional beverages. The concessions stand is open prior to all events and remains open throughout the show for your convenience.

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Children

Children are welcome to attend age-appropriate programming at the James Lumber Center. We ask for your cooperation in removing crying or unhappy children from the audience.

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Backstage Access

Access to all backstage, catwalk and tech booth areas is limited to authorized personnel only. 

 

Information & Questions

Please contact the JLC Box Office at 847.543.2300.​​​

Accessibility

The James Lumber Center for the Performing Arts is ADA compliant. Our staff is fully committed to making the venue accessible for all patrons.

 

Individuals who may need any additional assistance should notify the JLC Box Office at 847.543.2300, at least two weeks in advance when possible.

For Americans with Disabilities Act accommodations, call 847.543.2474 (voice) or 847.223.0134 (TTY).

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JLC Services Include:

  • Wheelchair accessibility to all theatres, restrooms and drinking fountains

  • Assistive listening devices and Braille signage

  • Elevators

  • Handicap accessible parking

  • Electric doors opened by a button are located near visitor parking by the Experimental Theatre

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Accessibility

If you need an accommodation from the James Lumber Center, such as an assistive listening device or an ASL interpreter, please contact the Box Office at least two weeks before the event you wish to attend.
 

In order to best serve you, the James Lumber Center also requests advance notice if you are bringing an assistive device, such as a wheelchair, walker, or service dog. We know that it won’t always be possible to provide notice, but we hope you will do so if you can.

Please note that, while the James Lumber Center welcomes service dogs, emotional support animals and other pets are not permitted. If you have any questions about this policy, please contact the Box Office 847.543.2300.

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