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Everyone attending a performance at the James Lumber Center

is required to have a ticket.

Ticket Buyer Types

  • Regular: Adults 18-64 years old

  • Senior: 65+ years

  • Military: Current & former

  • Students: From any school


Facility Fees

  • Ticket Fees: We are dedicated to keeping all fees reasonable in order to encourage access to the arts. There is a $2 JLC Facility Fee included in the price of each ticket to assist with maintenance of our facilities and equipment. An additional convenience fee is charged by our 3rd party ticketing system, based on a percentage of the ticket price. Fees are non-refundable.


Refund and Exchange Policy

  • You are allowed to exchange your event tickets. All exchanges must be arranged at least 24 hours in advance of a performance, and is dependent on availability. All ticket sales are final with no refunds.


Ticket Delivery

  • Tickets purchased by phone will be held at will-call. They can be picked up prior to the event or on the day of event. 


Print-At-Home Tickets

  • Available option through online purchase. The patron is responsible          for this ticket and must have it to enter the theatre. Please verify that all information on your print-at-home ticket is correct. Due to security restrictions, for “.edu” email addresses, we cannot ensure that you will receive an email confirmation of your purchase. Please print your tickets from the Order Confirmation page when checking out.



  • Students from any school receive the Student discount price for                  JLC Performing Arts events. Student tickets are also available for                  online purchase, by selecting "Student" in the dropdown box.

  • CLC Faculty & Staff always receive the Student discount ticket price              at the JLC Box Office and via online purchase. Select "Student" in the dropdown box during online checkout.

For safety and security, tickets for all James Lumber Center for
the Performing Arts events should be purchased online directly
through our ticket provider Etix, or in person at the JLC Box Office, 
or by phone at (847) 543-2300.

The JLC cannot honor or validate resale tickets purchased by ticket
brokers or other third-party sellers.

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