19351 West Washington Street • Grayslake, IL   60030

©2019 by James Lumber Center

TICKET INFORMATION

Everyone attending a performance at the James Lumber Center is required to have a ticket.

Buyer Types
 

  • Regular: Adults 18-64 years old
     

  • Senior: 65+ years
     

  • CLC Alumni/Staff: Individuals who have paid current association dues or show current or retired staff ID. Limit two tickets per event.
     

  • CLC Students: Must present current ID or current semester class registration confirmation. Level II seating only. Limit two tickets per ID, per event. Student tickets are not available online.
     

  • Teen: 12-17 years old. For Professional Series, if purchased with an adult ticket, may choose Level I seating. If purchased alone, Level II seating only.
     

  • Children: 0-11 years
     

  • JLC Subscriber: Must have purchased tickets to three different Professional Series events, during the Subscription drive. Discount applies to College Theatre and College Dance events.

Handling Charges

  • There is a $3.00 non-refundable ticket handling fee for all mail, fax, email, internet and telephone ticket orders. A separate convenience fee of $2.00 per ticket will also be assessed by Choice Ticketing, for all online ticket sales.

 

Facility Fees

  • There is a $2.00 JLC Facility Fee for each ticket purchased, for all events held in the James Lumber Center. This fee is non-refundable and will be used to help upgrade the JLC facility and equipment.

 

Refund and Exchange Policy

  • There is a $1.00 per ticket fee for all ticket exchanges, which must be arranged at least 24 hours in advance of a performance, and is dependent on availability. All ticket sales are final with no refunds.

 

Ticket Delivery

  • Tickets purchased more than seven days prior to an event will be mailed (excluding CLC student tickets, which require ID). For tickets purchased less than seven days in advance, tickets will be available at the JLC Box Office Window for pick-up.

 

Print-At-Home Tickets

  • Available option through online purchase. The patron is responsible for this ticket and must have it to enter the theatre. Please verify that all information on your print-at-home ticket is correct. Due to security restrictions, for “.edu” email addresses, we cannot ensure that you will receive an email confirmation of your purchase. Please print your tickets from the Order Confirmation page when checking out.

 

Discounts

  • Group rates offering even greater price savings are available for many events. This is a great way for you and your co-workers, family, friends, club members, neighbors or organization to enjoy an evening of top-notch entertainment seated together. Contact Group Sales at
    (847) 543-2431 for more information on bringing your group to the James Lumber Center, or visit Group Sales. 

  • Current CLC Students are eligible for $15 tickets for
    all Professional Series events in the JLC Mainstage Theatre (applies to Level II seating only). All student tickets ordered by phone will be held at the Box Office window for pick-up. Students must present a valid, current CLC student ID or class schedule to receive this discount. Student tickets are not available for online purchase.

 

  • Discounts for Senior Citizens are also available for some JLC events.

 

  • CLC Alumni who have paid their current alumni association dues are eligible for a discount for some events. Limit two tickets per alumni.

 

  • CLC Staff/Faculty are eligible for discounts for some events, with college ID. Limit two tickets per ID.